PRIVACY NOTICE
(In accordance with Section 10 § and 24 § of the Personal Data Act (523/1999) and the EU General Data Protection Regulation (GDPR))
Created: December 17, 2017
Last Updated: March 12, 2025
COMMINTMENT TO PRIVACY
Your privacy and the security of your personal information are of utmost importance to us. We handle your personal information with the highest standards of safety and confidentiality. We do not sell or exchange your personal information with third parties. Personal data is only transferred when processing network payments and arranging deliveries.
DATA CONTROLLER
The data controller responsible for processing personal data is:
LapSnapper
Karpalotie 18
90820 Kello
Finland
EU VAT number: FI20915160
Email: info@lapsnapper.com
NAME OF THE REGISTER
LapSnapper Customer Register (for LapSnapper online store).
PURPOSE OF PROCESSING PERSONAL DATA
The customer register is maintained to facilitate transactions and manage the relationship between LapSnapper and its customers. This includes:
- Placing, processing, and tracking orders.
- Handling complaints and customer inquiries.
- Allowing registered users to manage their orders and view their order history.
Creating an account is optional; orders can be placed without registering.
DATA STORED IN REGISTER
The following information may be collected and stored:
- For companies: Company name
- For all customers:
- First and last name
- Email address
- Postal and billing address
- Telephone number
- Order history
- Username and password (for registered users only)
SOURCE OF INFORMATION
Customer information is collected:
- When an order is placed.
- When a customer registers an account in the online store.
Orders can be placed without creating an account. Data related to an order is automatically deleted 10 years after the purchase. If a customer account remains inactive for 5 years, it is automatically removed from the register.
REGULAR TRANSFERS OF DATA
Customer data is accessible only to LapSnapper. However, for necessary transactions, we transfer:
- Customer name, email, postal address, and phone number to PayPal or to Paytrail Plc for payment processing.
- Customer name, email, postal address, and phone number to FedEx for delivery.
- Data to authorities when legally required.
TRANSFER OF DATA OUTSIDE THE EU/EEA
Personal data is not transferred outside the European Union (EU) or European Economic Area (EEA).
SECURITY MEASURES
- The register is stored on a secure server in Finland, hosted by a trusted provider.
- Data transmission between the online store and the browser is encrypted.
- Access to the register is restricted to authorized personnel with personal login credentials.
CUSTOMER RIGHTS
Right to Access
Customers can review their stored data via the “My Account” section or by contacting us directly.
Right to Rectification
Customers can correct inaccuracies in their data via the “My Account” section or by contacting us.
Right to Erasure
Personal data is deleted upon request unless legal obligations, open invoices, or pending deliveries prevent deletion.
COOKIES
Our website uses cookies to enhance user experience. Cookies are small text files stored on your device. They do not identify users personally or damage devices. By using our website, you consent to cookie usage. More details about cookies can be found [here].
EMAIL COMMUNICATION
Emails regarding inquiries, orders, and support should be sent to info@lapsnapper.com. Emails are stored for up to six years. Only authorized personnel have access to stored emails.
PAYMENT INFORMATION
Payment processing is handled by PayPal or to Paytrail Plc. LapSnapper does not store or process credit card or other payment information directly.
For any inquiries regarding this Privacy Notice, please contact us at info@lapsnapper.com.